SpringfieldORRecruiter Since 2001
the smart solution for Springfield jobs

Customer Service Representative - Springfield

Company: Wayfair
Location: Springfield
Posted on: November 10, 2019

Job Description:

Customer Service Consultant At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology and human empathy to build customer trust and loyalty. From the time the customer orders with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, social media, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair. What You'll Do You will troubleshoot and resolve customer service inquiries while building a relationship with the customer Provide service to customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process You will exceed customer satisfaction, efficiency metrics and issue resolution targets Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate Simultaneously navigate multiple software applications and technologies You will demonstrate conflict management skills and maintain professional composure What You'll Need Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment Excellent communication and relationship building skills Passion for helping others A successful track record working in a high-volume environment Regular and reliable attendance Bachelor s Degree or equivalent customer-facing work experience About Wayfair Inc. Wayfair is one of the world s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you re looking for rapid growth, constant learning, and dynamic challenges, then you ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. That s why we re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Keywords: Wayfair, Springfield , Customer Service Representative - Springfield, Other , Springfield, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


1)Enter Email 2)Take Survey 3)Brands Want To Pay You $300 For Your Time
Description: Big Brands Paying
Company: Part-Time-Cash
Location: Eugene
Posted on: 11/13/2019

ICU Registered Nurses -Travel - MICU, PICU, SICU, NICU RN Jobs
Description: Travel Nurses Needed - RN Intensive Care UnitsFlorida Travel Nursing AssignmentsNationwide Registered Nurse Travel JobsThe Travel Nurse Season is here and it showsFind great travel assignments with the (more...)
Company: HealthCare Travelers (Nursing)
Location: Salem
Posted on: 11/13/2019

Part Time Retail Inventory Associate
Description: Part Time Retail Inventory Associate Here at RGIS, you count We are looking for a reliable, accurate, and efficient Part Time Inventory Associate to join our exciting team. No experience No problem (more...)
Company: RGIS
Location: Eugene
Posted on: 11/13/2019


Amazon Warehouse - Wage Increase - Up to $20.60/hr
Description: Warehouse Team Member Full-Time, Part-Time Shifts: Overnight, Sunrise, Day, Evening, WeekendLocation TroutdaleJob opportunities
Company: Amazon Workforce Staffing
Location: Salem
Posted on: 11/13/2019

Aviation Operations Specialist (15P)
Description: 15P Aviation Operations Specialist Job ID: 1142367 Job Views: 43 Location: SALEM, Oregon, United States ZIP Code: 97302 Job Category: Aviation Posted: 11.02.2019 Age Requirements: Must be between the (more...)
Company: Army National Guard
Location: Salem
Posted on: 11/13/2019

Genetic Counselor
Description: Your Team. Your Choice. Choose Salem Health. Salem Health does more than provide high quality patient care. It is an organization that commits itself to empowering teams to create, innovate, and dream. (more...)
Company: Salem Health Hospitals & Clinics
Location: Salem
Posted on: 11/13/2019

Environmental Svc -Linen & Floor Care Lead
Description: Your Team. Your Choice. Choose Salem Health. Salem Health does more than provide high quality patient care. It is an organization that commits itself to empowering teams to create, innovate, and dream. (more...)
Company: Salem Health Hospitals & Clinics
Location: Salem
Posted on: 11/13/2019

Western Regional Dry Van Driving Job - Salem, OR
Description: Crete Carrier is seeking professional truck drivers to join their 14-day, Western Regional Fleet. Drivers will earn top pay and receive industry leading benefits while running in the Western United States. (more...)
Company: Crete Carrier Corporation
Location: Salem
Posted on: 11/13/2019

Want A Quick $350 Today?
Description: 1 Enter Email 2
Company: MoneyAtHome
Location: Salem
Posted on: 11/13/2019

Resident Assistant
Description: Job Location: Sheldon Park - Eugene, ORPosition Type: Full TimeYou know that feeling you get when you make someone's day a little better It feels great, right Well, that feeling is available all day, (more...)
Company: Blue Harbor Senior Living
Location: Eugene
Posted on: 11/13/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Springfield RSS job feeds