SpringfieldORRecruiter Since 2001
the smart solution for Springfield jobs

Personal Banker - Mohawk and Olympic

Company: KeyCorp
Location: Springfield
Posted on: September 7, 2019

Job Description:

ABOUT THE JOB (JOB BRIEF):
At Key, we have the opportunity to bring ease value and expertise to our clients by helping them have confidence and the peace of mind to dream big.

As a Personal Banker you will report to the Branch Manager. Responsible for acquiring new consumer and small business clients, to expand relationships with existing clients and help clients achieve confidence in their financial wellness. Develops a comprehensive understanding of client needs by utilizing the Financial Wellness Guide. Serves as a proactive member of the Retail branch team by being an initial sales and service contact for new and existing clients, both at the sales desk and across the teller line. Key s branch culture is to be cross functional, utilizing time on the teller line as opportunities to identify and build deeper relationships with our clients. Effectively manages existing clients/book of business to support the retention and growth of profitable client relationships through sales of deposit, loan and investment products (with appropriate licensing). Recommends products and services to help the client achieve financial goals and the team to achieve business goals. Identifies and resolves complex client service issues. Recognizes complex product and financial services opportunities and refers to appropriate sales professionals in Retail, Investment Services, Mortgage, Business Banking, and Private Banking. Meets or exceeds established Teamwork & Accountability goals, and production expectations while maintaining strict adherence to risk and operational policies. Serves as a backup to the Branch Manager when the Branch Manager is unavailable.

ESSENTIAL JOB FUNCTIONS:
The Personal Banker through execution of the Branch Playbook and Financial Wellness Reviews, helps clients achieve their Financial Goals. The Personal Banker also provides sales and service support to the Retail branch team. Personal Bankers and all Branch team members are expected to act professionally at all times, conduct business ethically, avoid conflicts of interest and act in the best interest our clients and Key

Primary Personal Banker Functions
Consistently executes on Key s Branch Playbook and seeks opportunities to deliver distinctive client service with each interaction
Establishes preset appointments, delivers quality Financial Wellness Review conversations, identifies needs, makes recommendations and follow s up
Provides financial solutions to clients to help them achieve their goals. Solutions could involve; payments, deposit, loan and investment products (with appropriate licensing)
Develops strong partnerships with Operations Leaders, Financial Advisors, Mortgage Advisors, Small Business colleagues and other line of business partners focusing on client acquisition and deepening the relationship of current clients; effectively manages internal and external Centers of Influence (COIs)
Supports acquisition of new clients and growth of current book of business by contacting and following up on system generated leads identified through the Cleint Experience (CE) Desktop (Key s branch platform system); documents activities by using the call report feature in the Desktop
Supports the branch in growing a profitable book of business to achieve individual and team goals
Provides sales and service assistance to all clients
Develops and maintains broad knowledge of products and services to appropriately support client needs
Ensures compliance with operational, security and audit procedures and policies
Participates in and occasionally facilitates daily branch huddles
Participates in special projects, campaigns and assignments as requested
Assists with coaching and training tellers and other branch professionals as needed
Accurately process all financial service transactions
Identifies and resolves complex client service opportunities
Completes and maintenances electronic client profiles using Key s technology such as the Client Experience (CE) Desktop
Maintains and calls on a client book of business
Assists on the Teller platform with new and existing clients of the bank with account transitions, maintaining responsibility for a cash drawer and following proper balancing procedures. Takes opportunities identified on the teller line to deepen and expand client relationship

REQUIRED QUALIFICATIONS:
High School Diploma, GED or equivalent experience
1 year of experience in developing current and new customer relationships, achieving sales goals and building referral sources
Foundational knowledge of sales and service techniques with consumers and small businesses, including tele-consulting, outside calling, prospecting and networking
Demonstrated experience with influencing business partners, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals
Demonstrated ability to build and leverage Centers of Influence (COIs) to further promote business
Demonstrated strong customer service skills
Excellent communication skills and ability to work in a team environment
Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)
Ability to work branch hours to include weekends and occasional evenings
Must have access to reliable transportation to facilitate travel outside of the branches, including outside sales calls
Physical Requirements: Frequent mobility (5-8 hours) in an office setting, ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 10 lbs., occasional lifting of up to 30 lbs.

Note: Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction.

PREFFERED QUALIFICATIONS:
Undergraduate degree in business related field
Sales experience in banking, financial, or insurance industry
Possesses a general understanding of operations (risk, compliance, fraud, loss)
Cash handling experience
Working knowledge of Branch Teller Workstation

KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled

Keywords: KeyCorp, Springfield , Personal Banker - Mohawk and Olympic, Other , Springfield, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Orthodontist
Description: Willamette Dental Group is seeking a full-time Orthodontist to work at our Salem Lancaster office, located
Company: Willamette Dental Group
Location: Salem
Posted on: 09/20/2019

OTR CDL A Owner Operator Truck Driver - Earn up to $364k/per year!
Description: Pure Freight Lines Ltd. , Where moving freight is purely simple is NOW HIRING OWNER OPERATORS who want to make good money with a great company Wanted: Owner Operators with 2 yrs of experience (more...)
Company: Pure Freight Lines
Location: Eugene
Posted on: 09/20/2019

Physical Therapist Travel Job in Eugene, OR
Description: Provide expert therapy to patients with injuries and/or illnesses to help them improve movement, manage pain, and/or prevent the loss of mobility at state-of-the-art facilities across the U.S. Partner (more...)
Company: Jackson Therapy Partners
Location: Eugene
Posted on: 09/20/2019


Hygienist
Description: At SmileKeepers, our Dental Hygienists are enthusiastic about providing excellent patient care and are critical to our success as a healthcare
Company: InterDent Service Corporation
Location: Salem
Posted on: 09/20/2019

Hygienist
Description: AtGentle Dental, our Dental Hygienists are enthusiastic about providing excellent patient care and are critical to our success as a healthcare provider. You will be part of an extraordinary team of talented (more...)
Company: Gentle Dental
Location: Salem
Posted on: 09/20/2019

OTR CDL A Owner Operator Truck Driver - Direct Deposit Weekly!
Description: Pure Freight Lines Ltd. , Where moving freight is purely simple is NOW HIRING OWNER OPERATORS who want to make good money with a great company Wanted: Owner Operators with 2 yrs of experience (more...)
Company: Pure Freight Lines
Location: Salem
Posted on: 09/20/2019

LPN, Paramedic, AEMT - Amazing Benefits (80879)
Description: Job Description:For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines (more...)
Company: Grifols
Location: Salem
Posted on: 09/20/2019

OTR CDL A Owner Operator Truck Driver - Direct Deposit Weekly!
Description: Pure Freight Lines Ltd. , Where moving freight is purely simple is NOW HIRING OWNER OPERATORS who want to make good money with a great company Wanted: Owner Operators with 2 yrs of experience (more...)
Company: Pure Freight Lines
Location: Eugene
Posted on: 09/20/2019

Benefit Rep
Description: We have an A Rating with the Better Business Bureau. We are a 25 year old company seeking people who are
Company: Living Healthy
Location: Salem
Posted on: 09/20/2019

LPN, Paramedic, AEMT - Amazing Benefits (86064)
Description: Job Description:For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines (more...)
Company: Grifols
Location: Salem
Posted on: 09/20/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Springfield RSS job feeds