CSR-I
Company: Oregon Pacific Bancorp
Location: Florence
Posted on: April 25, 2024
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Job Description:
JOB SUMMARY: Perform a variety of duties to provide existing
clients and potential customers with efficient and accurate
services. Abide by the "Deliver on the Promise" commitments.
ESSENTIAL FUNCTIONS:
--- Use software applications as required by specific job
functions
--- Use procedures and forms relating to the activities of the
assigned work unit
--- Receive deposits; verify cash and endorsements
--- Accept checks for cashing or paying; verify endorsements;
identify clients and customers; insure validity of transactions
--- Manage and balance cash within teller guidelines for
position
--- Make credit card advances
--- Accept loan payments
--- Process wire transfers
--- Sell cashier checks
--- Prepare change orders for commercial clients
--- Knowledge of the various kinds of accounts available to
clients; cross-sell bank products and services
--- Serve clients courteously and expeditiously to insure their
satisfaction
--- Become knowledgeable of bank compliance issues
--- Teamwork: o Support co-workers whenever help is needed to
provide the highest level of client service
o Assist in completing department duties in a timely and efficient
manner
--- Other duties as assigned to meet client and operational
needs
RELATIONSHIPS:
1. Responsible to the Branch Manager for the fulfillment of
functions and responsibilities.
2. Will have extensive contact with clients and the public,
conducting relationships in a manner that will enhance the overall
marketing effort of the bank.
WORK CONTEXT: Ability to concentrate and focus on essential
functions in appropriate priority order is required. Requires
interaction with clients and co-workers in sometimes difficult
circumstances requiring patience. Requires being punctual,
dependable, detail oriented and responsible for work outcomes and
results. Requires standing for extended periods, some sitting and
traveling to other departments and locations, as needed. Requires
counting money accurately. Requires contact with others by
telephone conversations, use of electronic mail, and face-to-face
discussions. Requires completion of assigned on-line training
courses with a passing percentage. Professional environment
requiring appropriate professional demeanor and attire. Work is
performed indoors in environmentally controlled conditions.
JOB SPECIFICATIONS: Applicant must qualify under the following
specifications:
Education: High school graduate or equivalent
Experience: One year experience as a Teller or equivalent cash
handling experience
Demonstrated Skills:
--- Knowledge of Business English
--- Ability to communicate orally in an effective manner
--- Competency with extensive face-to-face contact with clients
--- Competency in providing exemplary client service in a
professional manner
--- Ability to interpret bank policies and procedures to
clients
--- Ability to tolerate stress
--- Ability to deal with clients under circumstances requiring tact
and diplomacy
--- Ability to handle large amounts of cash and make change
--- Competency in basic mathematical skills such as calculating
interest and percentages
--- Ability to operate on-line teller terminal
--- Ability to operate ten-key calculator or adding machine
--- Ability to type up to 30 words per minute
--- Ability to use photocopying and other office equipment
--- Ability to work with others
--- Ability to stand for extended periods of time
--- Ability to lift bags of coin up to 30 lbs.
Keywords: Oregon Pacific Bancorp, Springfield , CSR-I, Other , Florence, Oregon
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