Company: Northwest Community Credit Union
Posted on: January 15, 2022
Northwest Community Credit Union believes in providing our
employees an environment where they can flourish personally and
professionally. We are proud that we have never lost sight of our
founders' commitment to providing each individual, and our
community, with uncommon care. Join a team with a rich heritage of
serving our region for more than 70 years!Northwest Community
Credit Union serves members from offices in 14 locations across
Teller - Part Time 25 hours/weekWage: $15.00 - $16.50 per hour/year
(dependent upon knowledge, skills, and abilities)We provide an
additional $2.00 per hour bilingual differential for those
employees who are able to support our members' financial needs
effectively in a second language; subject to verification of strong
grasp of financial terms utilizing language skillset.
Position Primary Purpose:Delivers uncommon care (exceptional member
service) by meeting members' needs through our sales and service
culture. Recommends products and services to help members meet
their financial needs and goals. Performs a variety of tasks
including using a computer to process transactions, resolve member
concerns, follow proper procedures to minimize errors and reduce
fraud, and promote the credit union philosophy of "people helping
people" and objectives.
- Greets members personally and by telephone to assist them in
financial transactions and other inquiries.
- Receives, processes, and posts member financial transactions,
including deposits, withdrawals, transfers, and loan payments in an
accurate and efficient manner. Maintains accurate records of all
- Processes cash orders with management oversight, completes wire
transactions, and check 21.
- Builds relationships with members and visitors to identify and
cross-sell products and services that would meet their needs and
provide financial benefit.
- Responds and resolves members' requests, problems, and
complaints, and/or directs the member to the proper
person/department for assistance.
- Balances cash drawer and daily transactions. Balances vault and
cash dispensers when necessary.
- Performs daily maintenance for the Credit Union's ATM program,
orders cash for ATM with management oversight, and balances ATM as
- Assists management with certifications, key assignments, and
balancing the vault.
- Completes all required training. Follows all security
procedures and processes, including but not limited to, BSA
regulations, including completing CTR and SAR reports when
- All other duties as assigned.Minimum Requirements:High school
diploma (GED equivalent) with previous experience in a customer
service cash handling role. Demonstrated experience cross-selling
products and services a plus. Must be able to build relationships
with members and identify cross-sell opportunities by staying up to
date on product and service offerings. Ability to multi-task and
work as part of a team required. Must be proficient with computers
and capable of learning multiple software programs and applicable
Equal Opportunity Employer Veterans Disabled
Keywords: Northwest Community Credit Union, Springfield , Teller, Other , Springfield, Oregon
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