Customer Service Representative
Company: Wayfair Inc.
Posted on: January 9, 2022
Wayfair Inc. - Customer Service [Call Center Agent] As a
Customer Service Representative @ Wayfair, you'll: Build
relationships with customers via call, email and chat; Work to
provide a beautiful customer experience & exceed customer
expectations; Service customers with post-order issues (returns,
replacements, refunds, delivery status, back ordered items, and any
issues with fulfillment); Use conflict management skills and
maintain professional composure; Identify areas of improvement and
convey trends in customer calls to leadership; Navigate multiple
software applications and technologies simultaneously...Immediate
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Keywords: Wayfair Inc., Springfield , Customer Service Representative, Other , Springfield, Oregon
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