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Customer Service Representative

Company: Wayfair Inc.
Location: Springfield
Posted on: January 9, 2022

Job Description:

Wayfair Inc. - Customer Service [Call Center Agent] As a Customer Service Representative @ Wayfair, you'll: Build relationships with customers via call, email and chat; Work to provide a beautiful customer experience & exceed customer expectations; Service customers with post-order issues (returns, replacements, refunds, delivery status, back ordered items, and any issues with fulfillment); Use conflict management skills and maintain professional composure; Identify areas of improvement and convey trends in customer calls to leadership; Navigate multiple software applications and technologies simultaneously...Immediate Hire > >

Keywords: Wayfair Inc., Springfield , Customer Service Representative, Other , Springfield, Oregon

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