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Night Attendant

Company: HomeTowne Studios - Eugene Springfield
Location: Springfield
Posted on: November 18, 2021

Job Description:

JOB SUMMARY
The Night Attendant will work closely with the General Manager ensuring the efficient and profitable operation of the hotel by performing the following duties listed below.
JOB DUTIES


- Conduct courtesy calls within 30 minutes after guest check-in.
- Assists guests with request and\/or complaints after regular office hours.
- May handle check-ins\/check-outs and make guestroom keys for lost\/lock-outs.
- Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry.
- Cleans, dries and folds linen, terry, blankets, bedspreads, mattress pads and shower curtains etc.
- Provides courtesy patrol in lobby and front entrance area during "C" shift. (I.e. from 11 pm - 7 am).
- Ensures exceptional customer service to all guests and protects guest privacy and safety when within reasonable control of the position to do so.
- May compute bill, collect payments, and makes change for guests.
- May post charges to Property Management System.
- Handle lost and found items by following established guidelines and procedures.
- Complete department\/shift checklists and\/or reports for relevant shifts.
- Maintain a neat, clean and well-groomed appearance.
- Performs other related duties as assigned.

Keywords: HomeTowne Studios - Eugene Springfield, Springfield , Night Attendant, Other , Springfield, Oregon

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