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Patient Access Representative - Neuro Spine

Company: Peace Health
Location: Springfield
Posted on: September 10, 2020

Job Description:

Job DescriptionDescriptionPeaceHealth is seeking a Patient Access Representative in Neuro Spine for a Full Time, Day position. Hourly compensation starts at $16.67, more depending on experience.Summary:Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.Detailed responsibilities:* Assists with departmental coverage as needed.* Manages daily appointment schedules which may include reminder calls and calling all referrals.* May transport patients utilizing escort or wheeled transport equipment.* Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay (including collections of monies), co-insurance, for scheduled appointment/procedure, etc. May register patients using a mobile cart that is taken into patient rooms or other areas.* Responds to customer's inquiries.* Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorizations and/or referrals as appropriate prior to patient arrival.* Strong background in customer service may be considered in lieu of medical office or related experience.* Performs other duties as assigned.QualificationsEducation:* High School diploma or equivalent preferred.Experience/Training Requirements:* One year of medical office or related customer service experience required.* Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.* Knowledge of insurance process and regulations preferred.Other Skills/Requirements* Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.* Must be able to manage conflict effectively and professionally.* Excellent time management skills, with an emphasis on meeting time sensitive deadlines.* Good customer service skills and good interpersonal skills.Working Conditions* Work is performed under normal working conditions with adequate lighting and ventilation.* Ability to lift objects weighing 50 lbs. or less.* Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time).* Work requires normal amounts of physical effort up to 33% of the time.See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

Keywords: Peace Health, Springfield , Patient Access Representative - Neuro Spine, Other , Springfield, Oregon

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