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Network and Security Administrator

Company: PacificSource Health Plans
Location: Springfield
Posted on: March 31, 2019

Job Description:

Position Overview:Provide implementation and administration relating to hardware, software, processes and procedures for network and security control infrastructure systems within the organization, with a focus on security and availability. Provide escalation support for issues as required. Manage and support network hardware, software, and security devices and controls.
Essential Responsibilities:

  • Design, build, and maintain network and security infrastructure in alignment with business needs, strategic goals, and IT plan of record
  • Implement and administer network components including switches, routers, firewalls, load balancers, intrusion detection and prevention, log collection and analysis, hypervisor and endpoint security applications.
  • Work with other Infrastructure teams in areas of shared responsibility to ensure design goals and requirements are met.
  • Partner with Information Security to maintain security and integrity of all infrastructure elements and ensure all security processes, procedures, and standards are properly implemented.
  • Research and understand current and emerging technologies.
  • Recommend enhancements and new solutions to anticipate business needs and cultivate continuous improvement.
  • Contribute as an effective team member toward project work. Participate in project manager-led meetings, status updates, and chartering activities.
  • Regularly monitor and review system and application health and integrity. Troubleshoot and diagnose issues, work with appropriate IT staff or vendor support to remedy problems.
  • Serve as second-level escalation point for Technical Services for user-reported issues. Manage problem and request ticketing a timely and effective fashion while providing an excellent customer support experience.
  • Participate in vulnerability management, audit, and assessment efforts as required.
  • Perform all necessary software and hardware maintenance.
  • Respond to alert and outage escalation events as required.
  • Manage vendor relationship including purchasing and maintenance.
  • Conduct and/or produce end-user and trainer training for areas and technologies of responsibility.
  • Appropriately prioritize work, work with limited or no supervision, follow prescribed standards and policies including change management procedures.
  • Communicate effectively with users at all levels of the organization in the use and troubleshooting of technology and related incidents. Supporting Responsibilities:
  • Meet department and company performance and attendance expectations.
  • Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
  • Perform other duties as assigned.
    Work Experience: 3-6 years of relevant network and security infrastructure administration experience are required. Education, Certificates, Licenses: B.S. in an IT Infrastructure-related discipline or related field or equivalent experience required. Relevant vendor certifications are desirable. Knowledge: Experience with many aspects of IP networking, traditional and software-defined WAN, firewalls, load balancers, IDS/IPS, virtualization, scripting and shell environments, log collection and analysis, endpoint and other network and security products. Excellent communication skills. Competencies Our Values
  • Adaptability
  • Building Customer Loyalty
  • Building Strategic Work Relationships
  • Building Trust
  • Continuous Improvement
  • Contributing to Team Success
  • Planning and Organizing
  • Work Standards
    • We are committed to doing the right thing.
    • We are one team working toward a common goal.
    • We are each responsible for our customers' experience.
    • We practice open communication at all levels of the company to foster individual, team and company growth.
    • We actively participate in efforts to improve our communities-internal and external.
    • We encourage creativity, innovation, continuous improvement, and the pursuit of excellence. Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time. Limited work inside datacenter, IDF, and office facilities in various states of construction. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Mounting/securing of potentially heavy infrastructure equipment and cabling inside datacenter and IDF rooms. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times. PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Keywords: PacificSource Health Plans, Springfield , Network and Security Administrator, IT / Software / Systems , Springfield, Oregon

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