Generics Retail Inside Sales Supervisor (Remote: West Coast Coverage)
Company: Cencora
Location: Remote
Posted on: April 22, 2024
Job Description:
Our team members are at the heart of everything we do. At
Cencora, we are united in our responsibility to create healthier
futures, and every person here is essential to us being able to
deliver on that purpose. If you want to make a difference at the
center of health, come join our innovative company and help us
improve the lives of people and animals everywhere. Apply
today!What you will be doingReporting to the Director of Generic
Sales Remote, this position entails overseeing the daily operations
and management of the GSSR Remote Sales team. The Supervisor of
Generic Sales - Remote will offer guidance, mentorship, and
supervision to the remote sales team within CRLTC to ensure the
achievement of set goals, metrics, and objectives. Collaborating
closely with the GSSR team is essential to address customer-related
issues promptly and professionally. This role involves a
partnership between remote and field operations, necessitating
strong business acumen to collaborate effectively with field
counterparts, generate impactful ideas, and guide the GSSR team in
doing the same. Responsibilities also include fostering long-term
business partnerships within the team's territory, collaborating
with the Director on strategic planning, process enhancements, and
technology projects. Proficiency in change management is crucial
for both short-term initiatives and sustained success.
- Establishes and maintains a positive work environment creating
engagement amongst associates.
- Supervises team and ensures SOP's are correct and
followed.
- Fosters a work environment where everyone is respected for
their contribution.
- Coaches, counsels, and develops sales team through key
performance measures (sales revenue, active accounts, retainment,
growth & gross profit, etc.) and in- process measures (completed
calls, total effort, average talk time, total talk time, hours
logged, call monitors, etc.)
- Monitors and implements coaching on calls and in weekly 1:1's
to ensure quality sales techniques, service and pull through of
coaching to ensure progress
- Conducting performance reviews for all direct reports through
focused check ins and the yearly review process.
- Provides input on development of succession plans to ensure
growth of team members.
- Responsible in managing labor hours and vacation, sick, and
personal time off to ensure schedule provides optimum sales
coverage.
- Responsible in support the selection process, training and
performance management for any new talent needed.
- Maintains focus on highly competitive, multi-segments in the
pharmaceutical market for the purpose of increasing current GRX
sales and compliance
- Actively runs and participates in sales meetings focused on
improving sales revenue, productivity & gross profit and comparing
YTD to budget
- Assists Director, Generic Sales - Remote in providing
visibility with current competitor's strengths, weaknesses,
movement, and overall market knowledge to help mold current and
future strategy.
- Participates in sales team meetings and customer meetings as
needed.
- Where needed builds positive relationships with customers
through learned sales skills and techniques. Communicate on process
issues and report problems to sales director upon discovery
(proactive).
- Leverages internal supporting teams to ensure we proactively
are taking action to maintain current competitive pricing, products
and smart price deviation where applicable.
- Shows mastery in analyzing data to uncover opportunities, gaps
& trends as well as coaches team to do this to drive workflow
opportunity prioritization - -
- Stays up to date on all market dynamics and supports the team
to do so as well. Assists with the introduction of new products
into assigned markets.
- Audits and analyze call volumes, and monthly sales numbers to
ensure team is performing efficiently and meeting obligations
- Embrace and drive new strategy & technology change and supports
organization's overall Modernization of Remote Sales
Initiative
- Performs related duties as assigned..What your background
should look like -EXPERIENCE AND EDUCATIONAL REQUIREMENTS:Requires
broad training in fields such as business administration,
accountancy, sales, marketing, computer sciences or similar
vocations generally obtained through completion of a two year
associate's degree program, technical vocational training, or
equivalent combination of experience and education; normally
requires a Normally requires a minimum of five (5) years directly
related and progressively responsible experience.MINIMUM SKILLS,
KNOWLEDGE AND ABILITY REQUIREMENTS:
- Excellent interpersonal skills and relationship building skills
to develop and maintain cooperative working relationships with both
customers and other ABSG associates
- Excellent oral communication skills to present information and
solutions in a professional manner
- Good analytical skills sufficient to prepare quotes and to
identify and resolve customer problems
- Good mathematical skills
- Good organizational skills
- Basic to intermediate computer skills to proficiently use a
windows based system and to accurately input dataWhat Cencora
offersWe provide compensation, benefits, and resources that enable
a highly inclusive culture and support our team members' ability to
live with purpose every day. In addition to traditional offerings
like medical, dental, and vision care, we also provide a
comprehensive suite of benefits that focus on the physical,
emotional, financial, and social aspects of wellness. This
encompasses support for working families, which may include backup
dependent care, adoption assistance, infertility coverage, family
building support, behavioral health solutions, paid parental leave,
and paid caregiver leave. -To encourage your personal growth, we
also offer a variety of training programs, professional development
resources, and opportunities to participate in mentorship programs,
employee resource groups, volunteer activities, and much more.For
details, visit
https://www.virtualfairhub.com/amerisourcebergenScheduleFull
timeSalary Range*$70,400 - 100,760*This Salary Range reflects a
National Average for this job. The actual range may vary based on
your locale. Ranges in Colorado/California/Washington/New York
State-specific locations may be up to 10% lower than the minimum
salary range, and 12% higher than the maximum salary
range.Affiliated Companies:Affiliated Companies: AmerisourceBergen
Drug CorporationEqual Employment OpportunityCencora is committed to
providing equal employment opportunity without regard to race,
color, religion, sex, sexual orientation, gender identity, genetic
information, national origin, age, disability, veteran status or
membership in any other class protected by federal, state or local
law.The company's continued success depends on the full and
effective utilization of qualified individuals. Therefore,
harassment is prohibited and all matters related to recruiting,
training, compensation, benefits, promotions and transfers comply
with equal opportunity principles and are
non-discriminatory.Cencora is committed to providing reasonable
accommodations to individuals with disabilities during the
employment process which are consistent with legal requirements. If
you wish to request an accommodation while seeking employment,
please call 888.692.2272 or email . We will make accommodation
determinations on a request-by-request basis. Messages and emails
regarding anything other than accommodations requests will not be
returned
Keywords: Cencora, Springfield , Generics Retail Inside Sales Supervisor (Remote: West Coast Coverage), Hospitality & Tourism , Remote, Oregon
Didn't find what you're looking for? Search again!
Loading more jobs...