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Shift Leaders

Company: Carl's Jr.
Location: Springfield
Posted on: January 7, 2021

Job Description:

We're not in the burger business, we're in the people business.--Be part of a team that is 100% focused on creating that memorable customer service experience with each and every interaction.--Fast food has never been so much fun!--Carl's Jr. is dedicated to quality and service in all aspects of our business; our customers, products and our employees. You're not a face in the crowd, you're part of our family. Let us show you what Super Star service looks like!--We are a family owned business and it shows.--Our business spans Medford, OR to Longview WA.--We lead with compassion and community. And, are dedicated to creating opportunities for success and teamwork to grow.--COME SHINE WITH US!!--This opportunity is a pathway to success, learning and additional responsibility.--ESSENTIAL FUNCTIONS:

  • Ensure all customers receive service beyond their expectations.
  • Handle customer "special situations" and requests immediately in a positive manner.
  • Monitor all aspects of the restaurant's operation to anticipate problems.
  • Enforce and maintain all Quality, Service and Cleanliness standards.
  • Monitor and maintain proper staffing level and labor costs.
  • Take appropriate steps to create a friendly atmosphere for employees and customers.
  • Supervise and train Crew Members.
  • Plan, organize and implement all daily operational routines and activities.
  • Perform all Crew Position duties including opening/closing as needed.
  • Follow all company policies for food safety and cash controls.
  • 100% attendance
  • And, have a food handler's permit and/or obtain one within 30 days of starting.--REQUIREMENTS:
    • Must be 18 years of age or older.
    • Have a food handler's permit and/or obtain one within 30 days of staring.
    • High school diploma or equivalent is preferable.
    • Successful team members are service oriented with not only the guest, but also your team members.
    • A good team player will communicate consistently, be able to comfortably interact with customers, handle service issues that may arise in a professional manner, and be able to take initiative and problem solve.
    • Basic math skills are critical.--PHYSICAL DEMANDS:
      • Stand for long periods of time,
      • Bend and stoop,
      • Work around heat,
      • Work in close quarters with others,
      • Move throughout the restaurant to perform assigned tasks,
      • Lift up to 50 pounds, and
      • Work with various cleaning products.--WORK ENVIRONMENT:
        • Working conditions sometimes involve exposure to excessive heat and cold associated with kitchen environment.
        • Exposure to various foods, cleaning chemicals, sharp utensils, and hazardous food preparation equipment.--JCK Restaurants, Inc. & KB Restaurants, Inc. are independent franchisees of Carl's Karcher Enterprises.

Keywords: Carl's Jr., Springfield , Shift Leaders, Hospitality & Tourism , Springfield, Oregon

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