Shift Leaders

Company: Carl's Jr.
Location: Springfield
Posted on: January 7, 2021

Job Description:

We're not in the burger business, we're in the people business.--Be part of a team that is 100% focused on creating that memorable customer service experience with each and every interaction.--Fast food has never been so much fun!--Carl's Jr. is dedicated to quality and service in all aspects of our business; our customers, products and our employees. You're not a face in the crowd, you're part of our family. Let us show you what Super Star service looks like!--We are a family owned business and it shows.--Our business spans Medford, OR to Longview WA.--We lead with compassion and community. And, are dedicated to creating opportunities for success and teamwork to grow.--COME SHINE WITH US!!--This opportunity is a pathway to success, learning and additional responsibility.--ESSENTIAL FUNCTIONS:

• Ensure all customers receive service beyond their expectations.
• Handle customer "special situations" and requests immediately in a positive manner.
• Monitor all aspects of the restaurant's operation to anticipate problems.
• Enforce and maintain all Quality, Service and Cleanliness standards.
• Monitor and maintain proper staffing level and labor costs.
• Take appropriate steps to create a friendly atmosphere for employees and customers.
• Supervise and train Crew Members.
• Plan, organize and implement all daily operational routines and activities.
• Perform all Crew Position duties including opening/closing as needed.
• Follow all company policies for food safety and cash controls.
• 100% attendance
• And, have a food handler's permit and/or obtain one within 30 days of starting.--REQUIREMENTS:
  • Must be 18 years of age or older.
  • Have a food handler's permit and/or obtain one within 30 days of staring.
  • High school diploma or equivalent is preferable.
  • Successful team members are service oriented with not only the guest, but also your team members.
  • A good team player will communicate consistently, be able to comfortably interact with customers, handle service issues that may arise in a professional manner, and be able to take initiative and problem solve.
  • Basic math skills are critical.--PHYSICAL DEMANDS:
    • Stand for long periods of time,
    • Bend and stoop,
    • Work around heat,
    • Work in close quarters with others,
    • Move throughout the restaurant to perform assigned tasks,
    • Lift up to 50 pounds, and
    • Work with various cleaning products.--WORK ENVIRONMENT:
      • Working conditions sometimes involve exposure to excessive heat and cold associated with kitchen environment.
      • Exposure to various foods, cleaning chemicals, sharp utensils, and hazardous food preparation equipment.--JCK Restaurants, Inc. & KB Restaurants, Inc. are independent franchisees of Carl's Karcher Enterprises.

Keywords: Carl's Jr., Springfield , Shift Leaders, Hospitality & Tourism , Springfield, Oregon