Call Center Representative Medical - Full Time

Company: Oregon Urology Institute
Location: Springfield
Posted on: August 3, 2022

Job Description:

Job Description Oregon Urology Institute has a full time position available for a Call Center Representative . Reports to Contact Center Manager. Completed COVID vaccination is required. Essential Functions: Answers/routes phone calls to appropriate department Schedules patient appointments by entering/verifying/changing patient demographics or insurance coverage in the computer Respond to messages and appointment requests via patient portal Make outbound calls to schedule new and existing patient appointments based on incoming referrals Any other tasks assigned bymanager Education: High school graduate Experience: Minimum of 1-2 years of any customer service experience preferred Minimum of 1-2 years of recent healthcare setting is preferred but not required Previous inbound call center experience a plus Knowledge: Computer and typing experience required Scheduling, Medical terminology, knowledge of medical procedures preferred but not required Skills: Ability to clearly communicate, verbal & written Multi-tasking Flexible and quick learner

Keywords: Oregon Urology Institute, Springfield , Call Center Representative Medical - Full Time, Healthcare , Springfield, Oregon