Help Desk Technician II

Company: Crescens
Location: Salem
Posted on: April 16, 2024

Job Description:

Job title : Help Desk Technician II
Location : Salem,OR
Duration : 6 months,Hybrid

Candidate must be local or able to commute within Oregon

Job Description:

Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.
Documents, tracks and monitors the problem to facilitate a timely resolution.
Relies on established guidelines and instructions to perform daily job functions.
Works under immediate supervision.
May require an associate's degree in a related area and at least 3 year or equivalent experience in the field or in a related area.
Additional Helpdesk related duties as directed by Supervisor.

Keywords: Crescens, Springfield , Help Desk Technician II, Professions , Salem, Oregon

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